Emergency Help


Check on power cuts within the area - https://www.westernpower.co.uk/power-cuts

Check gas supply - https://www.nationalgridgas.com/ or call 0800 111999

How to re pressurise your boiler – https://www.corgihomeplan.co.uk/help-and-advice/ad...

How to bleed your radiators -



Checking to see if fuse has gone -



Water – https://www.stwater.co.uk/in-my-area/check-my-area...

Pilot light boiler –



Warning codes on boilers –



C0 - BCC Activation Fault

C2 - BCC Fault

F1 - Low Water Pressure

F2 - Flame Loss

F3 - Fan Fault


F4 - Flow Thermistor

F5 - Return Thermistor

F6 - Outside Sensor Failure

F7 - Low Mains Voltage

F9 - Unconfigured PCB

L1 - Flow Temperature Overheat or No Water Flow

L2 - Flame Loss

L5 - 5 Boiler Resets in 15 minutes

L6 - False Flame Lockout


The below are chargeable to the Tenant.

Pests and vermin – Contact your local council as Tenants responsibility

Broken window – Norman & Underwood - 0116 231 8000

Break ins – Call police 101

Lock outs – Please contact a local locksmith



Please report by email to info@kendalsonline.co.uk any issues that may have encountered and we will contact you on the next working day.



Contact our property agents in Leicester, Leicestershire, for more information about fees for tenants.